Saturday, October 7, 2017

Don't Listen to your Closest Friends!

Why, you are wondering, should you not listen to your closest friends? Aren't they ones who have your best interest at heart? Yes, but they are also usually the ones who know the least about what works n campaigns. You will hear thing like "I never vote for candidates who send a bunch for mail!" or "if they call at dinner time, I just hang up."

Sometimes, it's the people with a little bit of campaign experience who have the worst advice. "Why don't you have more signs up?" You'll never win without the most signs." or "In this town, people don't like slick campaign pieces. They won't vote for anyone who uses consultants to design fancy mailers."

Those statements are all toxic to a good campaign. well-meaning maybe; heartfelt. They may believe this way, but they are not running your campaign. At least I hope they aren't. Let's take these statements apart:

"I never vote for candidates who send a bunch for mail!"  These people wouldn't have voted for that heavy mail candidate anyway. If their candidate sent "a bunch of mail," do you honestly think they'd turn around and vote for the other guy, the one with little mail who has views they don't agree with? No. Mail works. It gets your message across to voters in the most visceral, physical way. Even if they toss it upon receipt they have to handle it and to glance at it enough to see, and register, your name, maybe even your three priorities listed below. Not mention your nicely designed logo and professional, but friendly, photo. Do it two or three more times, and you cement the relationship you started with that person. If they don't vote for you, they were never going to vote for you anyway. But if they don't know you, you've introduced yourself and told them why you would make the best choice.

"If they call at dinner time, I just hang up." Sure, but not before hearing your name. Or if they let it go to voice mail, they may hear your whole 30 second spiel. They'll be getting other calls at dinnertime too. And since everyone's dinnertime is slightly different, you can't always miss the dinner hour, without running into kid's bedtime, their favorite TV show, or even their own bedtime. Call when it works for you (if reasonable,; we usually stop all phone calls by 8:30 PM) and your volunteers, so long as you keep it short and on point, they'll get the message.

"Why don't you have more signs up?" There's a famous poster used by the Obama campaign. "I'm a Yard Sign; I can't vote. Go knock doors." It's apropos to all campaigns. Sure, it's nice to see your name all over town on signs in windows and on lawns, but the people with the signs are those most committed to you. You'll likely see just as many or more for the other guy. The people without signs are the ones you need to reach. And spending time and precious money on "sign wars" isn't getting your message out to the voters. Hitting them at the door, on the phone and in the mail are the things that count.
"In this town, people don't like slick campaign pieces. They won't vote for anyone who uses consultants to design fancy mailers." This may be my favorite one. It's heard in small towns across America. It may have at one time been true. Maybe when your friend ran for school board in 1987, she could do it with homemade signs and postcards printed at the local mom and pop shop. Today, all campaigns must be more sophisticated to win votes. Your mail must be sharp and well designed. It must catch the attention of the voters. And the competition at the mailbox isn't just with the other guy; it's with all the slick advertising you get every single day from a myriad of companies. So don't look at it as slick, but professional. Make your mail stand out. No, don't send one piece every day. That will get old and turn people off. Send three or four well designed punchy mailers that stick to issues. If you need to point out the difference between you and the other guy, do it in a clever comparison piece. You don't have to get nasty to make your point.

If there are several people running, it's even more important that you step away from the crowd and get seen and heard. All of these techniques are necessary to a winning campaign. The rule of thumb is you "touch" the voter 7 times, in small campaigns and large. In the mailbox, on the phone, at the door. If they come to a debate, that's great too, but most won't. You have to meet them where they live. Everyone has a mailbox, or a post Office box they check every day. Use it to your advantage.